To create an account on Homegift, you just need to enter your name, contact details, and set up a password for your account. Once registered, you can log in, track orders, and manage addresses.

You can manage your password in your “Account” section. If you already have an account with us but cannot remember your password, you can use the “forgotten password” link, where a link to reset your password will be sent to your registered e- mail.

We apologise for any inconvenience experienced during the login process. It could be linked to a network connectivity issue. Alternatively, please make sure you already have an account with Homegift, and that you are using the same email address and password created when registering your account. However, if you are still experiencing issue signing-in, please contact us and we will be happy to support you.

To place an order, navigate to the product page and select between "Add to bag" or “Buy now”. If you select “Add to bag” this action adds the item to your bag, where you can review your order and item specifics, and choose your packaging. Proceed by clicking "Continue to checkout" and provide the necessary information, the preferred payment method and finalise your order. If you select “Buy now” you will be redirected straight to the checkout, where you will proceed with the billing.

Yes, of course! Just remember to select the “gift wrap” option. You can also add a personalised message to your order in the “message” section. Please kindly note that your message will be printed as it is.

It is possible to add a gift wrapping if you send your request before your order is processed. In such a case, you can contact our Customer Support on WhatsApp at +971 50 256 0676. Alternatively, send us an email at info@homegift.com with your name, order number, the item(s) you would like gift-wrapped, and/or your personalised message, and our team members will do their best to assist you.

We accept most of the major card payment methods, such as:

• Visa
• MasterCard
• American Express
• Google pay
• Apple pay
• Homegift gift card

Our E-Cards are a great gift option for the hard to please, those that seem to always have it all or because you found it challenging to select the perfect gift... Our digital gift card offers unparalleled convenience, promptly delivered via email to your recipient, or to yourself to print it out and giving it personally.

We offer different alternatives depending on your UAE location (Dubai, Abu Dhabi, and the rest of the UAE) and the delivery option you have selected. Please check our Delivery Chart below. Your Order confirmation sets the beginning of your delivery timeline. While we are dedicated to meeting the estimated timelines outlined in our order confirmation, delivery timelines are approximate. Delays in order delivery may also occur during promotional events, sales, and public holidays. For more details see here

Same-day delivery in Dubai is coming soon. We are working to make it happen!

Next day delivery service is free for orders above AED500, within the UAE. For orders below AED500, a AED25 shipping fee is applied.